Wednesday, July 22, 2009

Everyone is a Concierge


One of the best parts of working at a hotel is helping others enjoy the things we get to see and do everyday! Seeing the joy and excitement on someones face when they return from a great meal, or a visit to Portland Headlight, just reinforces that I have chosen one of the best places on earth to live - despite the winters.

Here at the Courtyard, we encourage every staff member to be a concierge. We don't just send you to the place that delivers cookies to us - we find out what YOU are looking for and tailor our recommendations to give you the best individualized experience. That is one reason why we do not have brochure racks in our lobby!

On our website, www.marriott.com/pwmlo you can find links to many area events, attractions, and restaurants - so you can do some exploring on your own before you get here! You might find you need to visit more than once...
Travel Well,
Dayna

1 comment:

  1. I have seen the The Staff at the hotel take great pride in guiding travelers where to go. In fact, one associate called his father at 6 AM to find out wher a guest should go fishing.

    Good for the guest, I guess.

    Remarkable staff

    ReplyDelete